Susan, Abergavenny

14 January 2011

My 11-year old daughter and I are currently moving out of a rented house. The house is freezing cold, with no draught proofing and draughty sash windows with huge visible gaps in the window frames.

During the recent cold weather, ice formed on the inside of the window each morning. On Christmas Day, I was able to write 'Happy Christmas Ellie!' on it.

Despite asking my landlady for help on this issue, she said it was our concern to keep the house warm.

We spend enormous amounts on heating but are never warm. The only place with room for a sofa in our living room is a spot in front of a draughty front door. It's far too cold to sit on in the evenings, despite our best efforts at draught proofing with thick blankets in front of the door and thick curtains hung over it.

We are in the process of moving and I'll be glad never to live in such a cold house again.