Faster, stronger action needed on cold homes

Steven, St Albans
14 January 2011

This recent chill has been fairly tough because of the poor insulation in my flat and the rubbish energy-sapping electric heaters we have here.  

I had the same problem last year in other rented accommodation. 

I don't see myself being able to afford my own home for a very long time. I'd therefore be personally grateful if a law was in place to protect people in my situation.

Natasha Khan, Bat for Lashes

"We suffered the worst mould you could imagine in my student house. Over our 2 year let, it got to the point where you'd have to dodge at least 20 slugs living off moisture in the carpet to reach the bathroom - then inhale black mould spores if the steam from the shower got too much. The cold, draughts and dampness were pretty extreme!"

Stop tenants feeling the chill

Stop tenants feeling the chill

Help end dangerously cold homes

Stop tenants feeling the chill

Need some help?

For free advice on paying heating bills and how to save energy, visit Home Heat Helpline  or call 0800 336699.

Find out your legal rights as a tenant at Shelter or call 0808 800 4444.