Faster, stronger action needed on cold homes

Aileen, Milton Keynes
17 January 2011

My daughter's experience as a  student and since graduation is common to many young people who move to rented accommodation to pursue studies and careers. 

This included absolutely freezing- old houses with poor insulation and expensive heating. Even after getting jobs many young people have to continue renting.

Natasha Khan, Bat for Lashes

"We suffered the worst mould you could imagine in my student house. Over our 2 year let, it got to the point where you'd have to dodge at least 20 slugs living off moisture in the carpet to reach the bathroom - then inhale black mould spores if the steam from the shower got too much. The cold, draughts and dampness were pretty extreme!"

Need some help?

For free advice on paying heating bills and how to save energy, visit Home Heat Helpline  or call 0800 336699.

Find out your legal rights as a tenant at Shelter or call 0808 800 4444.