Faster, stronger action needed on cold homes

Helen, Manchester
17 January 2011

As a student, I lived in a series of poorly-insulated homes that wasted energy I could hardly afford.

But the landlords did nothing because it didn't affect the rent I paid them.

Worse, I have visited many elderly people living in cold and damp homes whose landlords similarly refuse to do anything.

This is simply because they can get away with it.

We must stop vulnerable people suffering in cold homes, and make landlords take responsibility for their rented properties.

 

Natasha Khan, Bat for Lashes

"We suffered the worst mould you could imagine in my student house. Over our 2 year let, it got to the point where you'd have to dodge at least 20 slugs living off moisture in the carpet to reach the bathroom - then inhale black mould spores if the steam from the shower got too much. The cold, draughts and dampness were pretty extreme!"

Need some help?

For free advice on paying heating bills and how to save energy, visit Home Heat Helpline  or call 0800 336699.

Find out your legal rights as a tenant at Shelter or call 0808 800 4444.