Faster, stronger action needed on cold homes

Penny, Devon
4 February 2011

Our daughter lives in an extremely cold rented house, with no double glazing and probably no insulation.  During this winter it has felt damp and cold continuously. 

Our daughter cannot afford to heat it more than minimally - as most of the heat vanishes out of the windows.

She has had a constant cold.

I'm sure that if the landlord and his family lived in it he would not tolerate the state of it.

Natasha Khan, Bat for Lashes

"We suffered the worst mould you could imagine in my student house. Over our 2 year let, it got to the point where you'd have to dodge at least 20 slugs living off moisture in the carpet to reach the bathroom - then inhale black mould spores if the steam from the shower got too much. The cold, draughts and dampness were pretty extreme!"

Stop tenants feeling the chill

Stop tenants feeling the chill

Help end dangerously cold homes

Stop tenants feeling the chill

Need some help?

For free advice on paying heating bills and how to save energy, visit Home Heat Helpline  or call 0800 336699.

Find out your legal rights as a tenant at Shelter or call 0808 800 4444.