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Robert, Cornwall24 January 2011
My friends rented a home without proper heating. Night storage heaters didn't work properly and the windows weren't double-glazed. They resorted to putting massive pieces of cling film over the windows to try to keep in some heat!
Natasha Khan, Bat for Lashes
"We suffered the worst mould you could imagine in my student house. Over our 2 year let, it got to the point where you'd have to dodge at least 20 slugs living off moisture in the carpet to reach the bathroom - then inhale black mould spores if the steam from the shower got too much. The cold, draughts and dampness were pretty extreme!"
Need some help?
For free advice on paying heating bills and how to save energy, visit Home Heat Helpline or call 0800 336699.
Find out your legal rights as a tenant at Shelter or call 0808 800 4444.
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