William, London17 January 2011
During the winter our house is painfully cold. It is all poor quality single glazing and thin brick walls with no insulation.
We are lucky that the four of us work during the day and have enough of an income to pay the bills we do have.
Our house has lots of windows and no curtains. Despite wearing many layers of clothes, during the cold spell we are forced to have the heating on all the time to make it comfortable.
Our landlord is very good and generous with his time to help us when needed. But he is never going to spend the money to double glaze or insulate this house properly unless he is forced to.
It will also be impossible for future tenants to realise just how cold this house is at the point of sale.
Need some help?
For free advice on paying heating bills and how to save energy, visit Home Heat Helpline or call 0800 336699.
Find out your legal rights as a tenant at Shelter or call 0808 800 4444.
