Privacy policy

This is the website of Friends of the Earth.

Friends of the Earth is a collective name for Friends of the Earth Trust, registered charity 281681, company number 1533942, and Friends of the Earth Limited, company number 1012357, both of which are data controllers of your information under the Data Protection Act 1998.

This includes Friends of the Earth Northern Ireland and Friends of the Earth Cymru/Cyfeillion y Ddaear Cmyru.

Contact information

Our postal address is:

1st Floor,
The Printworks,
139 Clapham Road,
London,
SW9 0HP

We can be reached online or phone +44 (0)20 7490 1555.

Introduction

At Friends of the Earth we take your privacy very seriously and we’re committed to protecting your personal information online.

This statement explains how we collect and use the information which you give us. A link to this Policy is available from all websites to which it applies.

Our aim is to safeguard your privacy whilst providing a personalised and valuable service. Collecting personal information is necessary if we are to satisfy the expectations and requirements of our supporters.

We appreciate that you don’t want the personal information you provide to us distributed indiscriminately and here we explain how we use your personal information and let you know what rights you have regarding its use.

Personal information

In some areas of our website, we ask you to provide personal information that will enable us to enhance your site visit or contact you with information you request or that may be of interest to you, e.g. when you subscribe to our newsletters, make a donation, or take an online action.

Examples of your personal information include your name, postal address, phone number and email address.

How is the information used?

If you've indicated that you're interested in receiving further information about our activities, we may send you direct marketing we feel may be of interest to you. You can ask us to stop sending you such information at any time by contacting us using the contact information above.

We'll only send you information about our work by email where you've given us your consent to do so.

We may send you any information we believe may be of interest to you. For example, where you have given consent to be contacted by email, we'll normally sign you up to the monthly email newsletter related to the campaign that you've supported. You may also receive a welcome email telling you about the newsletter and letting you know about other ways to support us. Emails we send you will always give you the chance to opt out of receiving further emails or alternatively, you can contact us using the contact information above. We don't send out random, untargeted emails, known as spam.

We may occasionally share your contact details with other like-minded organisations unless you ask us not to by contacting us using the contact information above.

Friends of the Earth will not disclose any of your personally identifiable information except as outlined in this policy or when we have your permission or under special circumstances, such as when we believe the law requires it.

We may occasionally use carefully selected agents to process information on our behalf, such as a mailing house to post communications to supporters. Third parties to which we transfer your information are only authorised to use that information to fulfil their contractual obligations to us and will not be permitted to use it for any other purpose. We retain full responsibility for how your personal information may be used by our agents.

We collect information about the date and time in which our web site was accessed and the internet address of the server from which you linked to our site. This may be linked to personal data you have given us. We use this data to improve our site performance and to evaluate traffic statistics, such as the times of day and days of week at which we see peak traffic, and to assess the relative popularity of different areas of the site.

Accuracy

The accuracy of your information is important to us. If you change email address or if any of the other information we hold is inaccurate or out of date please contact us using the above contact information.

Any information we hold that is incorrect will be amended or deleted promptly. We will give you confirmation of corrections and deletions.

Security

We place great importance on the security of your personal information and we always try to take appropriate precautions to protect it.

We maintain our own server and monitor its security regularly. The server is installed behind a locked door with access restricted to individuals known to us.

Our "support us" pages and "checkout" pages on our online shop uses secure server software (SSL) with 128-bit encryption: the industry standard for secure commercial transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. While on a secure page, such as our donation form, the lock icon on the bottom of Web browsers such as Firefox and Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just surfing.

Despite all of our precautions however, no data transmission over the internet can be guaranteed to be 100% secure. So, whilst we strive to protect your personal information, we cannot guarantee the security of any information which you disclose to us online and you must understand that you do so at your own risk.

We are also concerned to protect your personal information off-line. We take steps to ensure that access to personal information is restricted to employees who need it. All Friends of the Earth employees who handle personal information are kept up-to-date on our security and privacy practices. Our employees are notified and reminded about the importance we place on privacy, and what they can do to ensure your information is protected.

We cannot, however, be responsible for the theft, destruction or inadvertent disclosure of your personal information whether we hold it on or off-line.

Use of cookies

Like many websites, Friends of the Earth uses cookies in order to provide you with a more personalised web service. A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. Please see our cookies page, for more information on how we use cookies.

Further information about cookies, including steps you can take to refuse their use, can be found at the Interactive Advertising Bureau's website www.allaboutcookies.org.

You may avoid the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Changes

We may make changes to this Policy from time to time. If we change our Privacy Policy we will post the changes on this page. Please revisit the policy each time you consider giving personal information.

Your acceptance of this Policy

By using our sites, you consent to the collection and use of information by Friends of the Earth in accordance with our Privacy Policy. If you do not agree to this Policy, please do not use our sites.

Your rights

Any personal information submitted via our websites is treated in accordance with the Data Protection Act 1998. To find out more about your entitlements under the data protection legislation, visit the Information Commissioner's website: www.ico.org.uk.

Access to your personal information

You have the right under the Data Protection Act 1998, to request details from us of personal information which we hold about you. You can make such a request by email or by post using the above contact information. We will take steps to confirm your identity before releasing any information to you. We have the right to charge a small fee for complying with your request. We will respond to your request within 40 days, unless there are exceptional circumstances.

Privacy policy for minors

The protection of children is very important to us. If you are under 18, please do not provide us with any personal information.

Children should always ask a parent or guardian for permission before sending personal information to anyone online.

Email

We cannot guarantee the confidentiality of any messages transmitted between you and us via email as these are potentially accessible by the public. We will not be liable to you or anyone else for any loss in connection with any email message sent by you to us or by us to you.

Sensitive information

When using or subscribing to our services, you may choose to provide us with information which is defined as sensitive personal information in the Data Protection Act 1998. Examples of sensitive information include details of your ethnicity or state of health. As with all of the personal information which you provide to us, we shall use and store this information carefully in accordance with this privacy policy.

This privacy policy is governed by the laws of England, Wales and Northern Ireland.